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Every patient call answered, even at 6:30pm.

An AI receptionist for dental and cosmetic clinics. It answers in your clinic’s name, books the appointment into your diary and sends you what was said.

Setup from £500, with 2 weeks live on your real calls.Then from £1,500 a year. First Booking Guarantee: no annual invoice until it books your first real appointment.
Live
The Scaling Firm
Ask anything
Joey, general enquiries
Live
Maple Lane Dental (demo)
Patient services
Sophie, dental reception
Soon
Insurance
Claims and policy help
In training
Swipe to pick an agent, then it rings you
One recorded AI test call to the UK mobile you enter. We use your details to arrange the call and follow up on your enquiry. Privacy policy.

The insurance agent is still in training.

Try Joey or Sophie now, or book a call about insurance

Run by a Brentwood firm you can meet in person.

One receptionist.
Every call.

It picks up when you’re with a patient, on another call or closed, and handles the calls that would have gone to voicemail.

Always on

Answers every call, day and night.

In your clinic’s name, with your greeting. No queue, no voicemail, no engaged tone.

MTWTFSS
Open hoursAfter hours
Example week
Built for you

Set up around your clinic, by us.

Your treatments, prices, questions and diary. You don’t touch any settings.

Your clinic
Reception agent
Building
Services and prices
From your price list
Done
Your diary
Live availability
Done
Tested

You hear it before any caller does.

We ring it with the questions your callers really ask, and you approve it before it goes live.

  • BookingNew client wants Saturday morning
  • MoveFriday appointment to next week
  • PricesHow much is a consultation?
  • UrgentNeeds a person today
Example test list
Messages

Takes a message when it should.

If a call needs you, it takes the details and books a callback for a time the caller chooses.

CallerCan Dr Patel call me about my treatment plan?
ReceptionistOf course. Would 4pm today or 9am tomorrow suit you better?
Transcripts

See exactly what was said.

After every call you get the transcript and the outcome.

17:42:08
New client booked for Thursday.
Asked about parking first.
  • 17:40:51Answered in the clinic’s name.
  • 17:41:22Gave the parking details.
  • 17:42:03Booked Thursday 10:30.
Example transcript
Your systems

Books into the diary you already use.

Nothing to switch. We check your booking system before you pay.

Google CalendarOutlookCalendlyCal.comClinikoPabau
Timely, Phorest and Dentally: we check your plan first.

Over half the calls came in after hours.

25,000+calls
Answered by agents we have built and run for our own clients and partner businesses.
Evenings, early mornings, weekendsWorking hours

Real calls.
Real numbers.

What happened when the businesses we work with stopped letting the phone ring out.

Across our clients
65%+ of callers were new customers.

Across more than 25,000 calls answered for our clients and partner businesses, most callers were ringing for the first time, and over half rang outside working hours.

25k+
Calls answered
65%+
New customers
50%+
After hours

Take the test call, then ask us what it would look like on your line.

Live on your calls in 10 working days.
Two weeks to decide.

Working days

Day 01
Discovery call
We learn your services, prices and diary
Day 03
Agent scripted
Your greeting, answers and booking rules
Day 05
You hear it
Test calls with your real questions
Day 10 · Live
On your real calls
2 weeks live, £100 of call time included
Day 20
Keep it or stop
Annual plan, invoiced after its first real booking

Built for practices that
hold patient data.

We tell you where calls go and who touches them before you sign.

AGREEMENT
UK GDPRDPA
Processing terms agreed before client-call handling
ACCESS
NamedRECIPIENTS
Call records go to authorised recipients
RETENTION
AgreedPER SERVICE
Recording and retention are set out in your agreement
SUPPORT
NamedCONTACT
A named person handles your questions and requests
Call records

Calls may be recorded and transcribed. The demo's records have no automatic deletion setting.

International processing

Call processing can include the United States. We explain the arrangements before activation.

Processing terms

Your data agreement sets out recipients, safeguards and any permitted model-development use.

Your rights

Ask us about access, corrections, deletion or your response preferences. Our privacy policy explains how.

Read our privacy policy

What it handles

New patient enquiries

Answers questions about treatments and prices, then books the first appointment.

Out-of-hours calls

Evenings, weekends and bank holidays, when most missed calls happen.

Moving appointments

Reschedules and cancels without anyone at the desk.

Busy-line overflow

Picks up when the team is already on another call.

Callback requests

Takes the details and books a time for you to ring back.

The usual questions

Opening hours, parking, what to bring and aftercare, in your words.

Built for dental practices and cosmetic clinics. It also suits physios and any practice that books by appointment. It is not for GP surgeries yet.

Start with 2 weeks
on your real calls.

Hear it answer your own patients before you commit to a year.

Step 1 · Setup
From £500one-off
  • Your own receptionist, built on your treatments, prices and hours
  • 2 weeks live on your real calls
  • £100 of call time included
Book your setup call
Step 2 · If you’re happy, an annual plan
Essential
£1,500a year
About £125 a month, paid upfront
  • 250 minutes a month
  • Then 45p a minute
  • Single chair, or after-hours only
PracticeMost practices
£3,500a year
About £292 a month, paid upfront
  • 750 minutes a month
  • Then 40p a minute
  • Most practices
Group
£6,500a year
About £542 a month, paid upfront
  • 2,000 shared minutes a month
  • Then 35p a minute
  • Multi-surgery, plus £1,200 a year per extra site

The First Booking Guarantee. No annual invoice until the receptionist has booked your first real appointment. We warn you at 80% of your minutes and never cut a call off.

Prefer monthly? £499 setup, then £249 a month for 250 minutes (£2,988 a year, against £1,500 on Essential). 3-month initial term, then 30-day rolling.

Start monthly
What others charge

UK clinic specialists charge £249 to £600 a month for 500 to 1,500 minutes, then 45p to 70p a minute on top. Some want £2,000 or more upfront for a custom build. None of them are unlimited.

Questions

What owners ask first.

Anything else? +44 7453 288592 (WhatsApp)

It books straight into Google Calendar, Microsoft Outlook, Calendly and Cal.com. Cliniko and Pabau connect through their own APIs. Timely, Phorest and Dentally depend on your plan and the access they give us, so we check yours before you pay. Whatever you use, every call ends with a note to you, and callers who want to book themselves get your booking link by text.

It says so if asked, and we can have it say so at the start of every call. Most callers want an answer or a booking, and it gives them one.

It takes a message, books a callback for a time the caller chooses, and sends you the transcript. Nothing is left to voicemail.

No, and no dental specialist is. Each plan has a monthly allowance sized to the practice, then a fixed rate per minute. We warn you at 80% and never cut a call off. As a rough guide, a practice taking 10 to 20 calls a day at about 2.5 minutes each uses 500 to 1,000 minutes a month.

Call processing can take place outside the UK, including in the United States. Recordings, transcripts, access, retention and any permitted model-development use depend on the agreed service and processing terms. We agree these arrangements before handling your live client calls. Demo calls are recorded and transcribed, with no automatic deletion setting. Our privacy policy explains your rights.

The setup fee covers the build and the 2 weeks live, so you owe nothing more. If you carry on, the annual plan starts, and there is no annual invoice until the receptionist has booked your first real appointment.

Yes: £499 setup, then £249 a month for 250 minutes (45p a minute beyond that), with a 3-month initial term and 30-day rolling after that. Essential, paid yearly, gives the same minutes for £1,500 a year.

Not yet. GP phone systems need NHS clinical safety paperwork (DCB0129 and DTAC) and are mostly bought through an NHS framework. We work with dental and cosmetic clinics first.

Yes. Pick an agent at the top of this page, put in your name, email and mobile number, and it rings you in about 30 seconds.

Hear it on your own calls
for two weeks.

Not sure how many calls you miss? Take the 2-minute missed call check