When you’re with a client, the phone rings out. Our AI receptionist answers in your clinic’s name, answers the price question and books the consultation, so the enquiry doesn’t go to the clinic that picked up.
Try Joey or Sophie now, or book a call about insurance
Most cosmetic clinics are one or two people. Every treatment is a stretch of time when nobody can answer.
People book treatments after work and at weekends. Over half the calls we answer come in after hours.
The first clinic to answer the price question clearly usually gets the consultation.
Totals across the businesses we have built AI receptionists for.
Books consultations for skin, laser, anti-wrinkle and filler treatments into your diary, with the right time for each.
Gives your prices and packages exactly as you want them said, then moves the caller to a booking.
Reschedules and cancels, and reminds callers of your cancellation and deposit policy.
Answers the common ones in your words, and passes anything medical straight to you.
Takes the details and books a time for you to ring back, with a note of what they asked about.
Each call ends with a summary sent to you, so you can follow up between clients.
We learn your treatments, prices, hours and the questions your front desk hears every day.
Your greeting, your answers, your booking rules. You change nothing on your side yet.
You and your team ring it and try to trip it up. We fix what you find.
It answers your real calls. Then you decide whether to keep it.
We build your receptionist around your treatments, prices and hours, then run it for 2 weeks on your real calls with £100 of call time included. The setup is yours to keep.
Three annual plans sized to your call volume, from a single chair to a group. Extra minutes at a fixed rate. We warn you at 80% and never cut a call off.
No annual invoice until your receptionist has booked your first real appointment. Prefer monthly? £997 setup, then £499 a month.
We sign one with every practice before any call is taken.
Our voice platform, Retell AI, is independently audited to SOC 2 Type II. Everything is encrypted.
On your receptionist, recordings and transcripts are not kept on the voice platform. The call record goes to you.
Your patients’ calls are never used to train anyone’s AI.
It never gives medical advice or says whether a treatment is suitable. That stays with the practitioner.
The voice platform runs on Amazon Web Services servers in the US. We tell you that up front.
Put your name and mobile in and it rings you in about 30 seconds. Ask it what your patients ask.
Still unsure? Book a call and ask Mohamed directly.
It books straight into Google Calendar, Outlook, Calendly and Cal.com. Pabau and Cliniko connect through their own systems. Timely and Phorest depend on your plan and the access they give us, so we check yours before you pay.
Not yet. It explains your deposit policy and sends the caller your booking link if you take deposits online.
It says so if asked, and we can have it say so at the start of every call. Most callers want a price or a booking, and it gives them one.
It never says whether a treatment is suitable or safe for someone. It takes the question and passes it to you.
The Essential plan is built for that: a single room, or after-hours cover only. One extra treatment booked a month can cover it.
About 10 working days from our first call to live on your real calls, then 2 weeks to decide.