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AI voice agent · Clinics and appointment-led businesses

A receptionist that answers every call for the practice.

It answers in your practice’s name, books into the calendar you already use and sends you a transcript after every call. Built for dental, aesthetic and cosmetic clinics, and for any business that lives by its diary.

£997 setup, then £499 a monthFront Desk tier, one number and one locationLive within 10 working daysBuilt around your treatments and calendarTranscript after every callYou see exactly what was said
Take a test call

Talk to it before you decide.

Put your name and mobile number in. The agent calls you within moments and you can speak to it as a patient would: ask about opening hours, book a check-up, move an appointment.

  • Answers as your practice would
  • Books into your existing calendar
  • Sends a transcript after every call
Live agent · usually calls within moments
By submitting you agree to receive a one-off call from The Scaling Firm. UK numbers only.
Running today

A transport company in Malta put this on their phones.

34
calls answered
in 200 days on the line
22
inbound from customers
calls that would have rung out
26
outside working hours
evenings, early mornings, weekends

Figures pulled from the live call log on 21 September 2026. It is one deployment, not a portfolio, and we would rather show you a real small number than a made-up big one. Yours would be the first clinic.

What it does

The front desk, without the front desk.

It does the same five things your best receptionist does on the phone, and it does them at 7pm on a Friday.

01

Answers every call, 24 hours a day

In your practice’s name, with your greeting. No queue, no voicemail, no engaged tone.

02

Books into your calendar

Checks availability during the call, books, moves or cancels the appointment and sends the confirmation.

03

Answers your own questions

Opening hours, prices, parking, what to bring, aftercare. It learns your answers, not generic ones.

04

Takes a message when it should

If a call needs a person, it takes a message and books a callback for a time the caller chooses.

05

Sends you the transcript

After every call you get the transcript and the outcome, so you always know what was said.

Who it is for

Clinics first. Any diary-led business after that.

We build for dental, aesthetic and cosmetic clinics first, because their calls follow the same shape every day: new patient enquiries, appointment changes, questions about treatments and prices. The agent learns your treatments and your calendar and answers as your front desk would.

It also suits trades who cannot pick up on the tools, physiotherapy and osteopathy practices, salons, lettings agents, and any business that books by the hour. If you are not sure, take the test call and then ask us.

Pricing

Two tiers. One is on the page, the other is a conversation.

Front Desk is the standard build for one practice. Revenue Engine is for groups, multiple sites and anyone who wants the phone working outbound as well.

Revenue Engine

Revenue Engine

For groups, multi-site practices and anyone who wants the phone working outbound too.

By conversation
Scoped and priced around your sites and systems
  • Everything in Front Desk
  • Outbound recalls, reminders and reactivation calls
  • Multiple sites and numbers
  • Practice management and CRM integration
  • Custom reporting
  • A named engineer
How it works

Test call, build, go live.

01

Take a test call

Hear the agent on this page first. If it sounds right for your practice, start Front Desk or book a conversation.

02

We build it around you

Your treatments, your questions, your calendar and your greeting. Live within 10 working days of starting.

03

Go live, with a monthly review

Transcripts after every call from day one, and a short review with you each month to tune what it says.

Questions

Before you start.

The things practice owners ask first.

Questions first? +44 7453 288592 (WhatsApp only)

It takes a message, books a callback for a time the caller chooses, and sends you the transcript. Nothing is left to voicemail.

Yes. It books into the calendar you already use, checks availability live during the call and sends the confirmation. Practice management systems are covered on the Revenue Engine tier.

After the 3-month initial term the agreement is 30-day rolling. Give 30 days notice and it stops at the end of that period.

Yes. Put your name and mobile number in the form on this page and it calls you within moments. Speak to it as a patient would.

Two minutes, no obligation

Hear it answer your phone.

Put your name and mobile number in and the agent calls you within moments. Then decide.

Take the test call

Not sure it is worth it? Take the two-minute missed call check and see what the phone is losing first.