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AI receptionist for UK clinics, answering at 6:30pm.

An AI receptionist for dental and cosmetic clinics. It answers in your clinic’s name, books the appointment into your diary and sends you what was said.

£500 setup, with 2 weeks live on your real calls.Then from £1,500 a year, paid upfront, with 250 minutes a month.
Live
The Scaling Firm
Ask anything
Joey, general enquiries
Live
Maple Lane Dental (demo)
Patient services
Sophie, dental reception
Soon
Insurance
Claims and policy help
In training
Swipe to pick an agent, then it rings you

Things to try with Joey

  • Say you run a plumbing firm and ask what it costs.
  • Ask what happens after 250 minutes.
  • Say you want to see it before booking a call.

Things to try with Sophie

  • Pretend you have toothache.
  • Ask to book a check-up or a clean.
  • Say you need to move your appointment.
One recorded AI test call to the UK mobile you enter. We use your details to arrange the call and follow up on your enquiry. Privacy policy.

The insurance agent is still in training.

Try Joey or Sophie now, or book a call about insurance

Run by a Brentwood firm you can meet in person.

What does an AI receptionist cost in the UK?

Ours costs £500 to set up, which includes 2 weeks live on your real calls and £100 of call time. After that, plans run from £1,500 a year for 250 minutes a month, paid upfront. If you would rather pay monthly, it is £125 a month, or £300 a month with CRM and online booking included, on a 12-month minimum term. No VAT is charged.

When you compare quotes, check four things: the minutes included and the rate after them, whether it books straight into your diary, where call data is processed, and whether you can test it on your own calls before you commit. Not sure it would pay for itself? Try the missed call calculator.

One receptionist.
Every call.

It picks up when you’re with a patient, on another call or closed, and handles the calls that would have gone to voicemail.

Always on

Answers every call, day and night.

In your clinic’s name, with your greeting. No queue, no voicemail, no engaged tone.

MTWTFSS
Open hoursAfter hours
Example week
Built for you

Set up around your clinic, by us.

Your treatments, prices, questions and diary. You don’t touch any settings.

Your clinic
Reception agent
Building
Services and prices
From your price list
Done
Your diary
Live availability
Done
Tested

You hear it before any caller does.

We ring it with the questions your callers really ask, and you approve it before it goes live.

  • BookingNew client wants Saturday morning
  • MoveFriday appointment to next week
  • PricesHow much is a consultation?
  • UrgentNeeds a person today
Example test list
Messages

Takes a message when it should.

If a call needs you, it takes the details and books a callback for a time the caller chooses.

CallerCan Dr Patel call me about my treatment plan?
ReceptionistOf course. Would 4pm today or 9am tomorrow suit you better?
Transcripts

See exactly what was said.

After every call you get the transcript and the outcome.

17:42:08
New client booked for Thursday.
Asked about parking first.
  • 17:40:51Answered in the clinic’s name.
  • 17:41:22Gave the parking details.
  • 17:42:03Booked Thursday 10:30.
Example transcript
Your systems

Books into the diary you already use.

Nothing to switch. We check your booking system before you pay.

Google CalendarOutlookCalendlyCal.comClinikoPabau
Timely, Phorest and Dentally: we check your plan first.

Over half the calls came in after hours.

25,000+calls
Answered by agents we have built and run for our own clients and partner businesses.
Evenings, early mornings, weekendsWorking hours

Real calls.
Real numbers.

What happened when the businesses we work with stopped letting the phone ring out.

Across our clients
65%+ of callers were new customers.

Across more than 25,000 calls answered for our clients and partner businesses, most callers were ringing for the first time, and over half rang outside working hours.

25k+
Calls answered
65%+
New customers
50%+
After hours

Take the test call, then ask us what it would look like on your line.

Live on your calls in 10 working days.
Two weeks to decide.

Working days

Day 01
Discovery call
We learn your services, prices and diary
Day 03
Agent scripted
Your greeting, answers and booking rules
Day 05
You hear it
Test calls with your real questions
Day 10 · Live
On your real calls
2 weeks live, £100 of call time included
Day 20
Keep it or stop
Annual plan, paid upfront

Built for practices that
hold patient data.

We tell you where calls go and who touches them before you sign.

AGREEMENT
UK GDPRDPA
Processing terms agreed before client-call handling
ACCESS
NamedRECIPIENTS
Call records go to authorised recipients
RETENTION
AgreedPER SERVICE
Recording and retention are set out in your agreement
SUPPORT
NamedCONTACT
A named person handles your questions and requests
Call records

Calls may be recorded and transcribed. The demo's records have no automatic deletion setting.

International processing

Call processing can include the United States. We explain the arrangements before activation.

Processing terms

Your data agreement sets out recipients, safeguards and any permitted model-development use.

Your rights

Ask us about access, corrections, deletion or your response preferences. Our privacy policy explains how.

Read our privacy policy

What it handles

New patient enquiries

Answers questions about treatments and prices, then books the first appointment.

Out-of-hours calls

Evenings, weekends and bank holidays, when most missed calls happen.

Moving appointments

Reschedules and cancels without anyone at the desk.

Busy-line overflow

Picks up when the team is already on another call.

Callback requests

Takes the details and books a time for you to ring back.

The usual questions

Opening hours, parking, what to bring and aftercare, in your words.

Built for dental practices and cosmetic clinics. It also suits physios and any practice that books by appointment. It is not for GP surgeries yet.

Why pay more than a £49 AI receptionist?

Every AI receptionist promises the same thing: your calls answered. What you are paying for is how sure you can be that it books patients for your practice, how soon it starts, and how much of the work lands on you. Lower-priced plans are often self-serve, and some take messages rather than booking.

Bookings, not messages

It answers in your practice’s name, day and night, and books the appointment straight into your diary. Every call ends with a summary to you.

Proven on your calls first

It runs for 2 weeks on your real calls before you decide, and a Brentwood firm you can meet stands behind it.

Live in 10 working days

One 30-minute call, and we build, test and switch it on. You can hear it ring your own phone in about 30 seconds today.

Done for you

We write the greeting, the answers and your booking rules, connect your diary and review it with you every month. You change nothing on your side until you have heard it work.

The Essential plan works out at £125 a month. If one new patient is worth more than that to you, one extra booking a month pays for it. The missed call calculator shows what your missed calls are worth.

Start with 2 weeks
on your real calls.

Hear it answer your own patients before you commit to a year.

Step 1 · Setup
£500one-off
  • Your own receptionist, built on your treatments, prices and hours
  • 2 weeks live on your real calls
  • £100 of call time included
Book your setup call
Step 2 · If you’re happy, an annual plan
Essential
£1,500a year
About £125 a month, paid upfront
  • 250 minutes a month
  • Then 40p a minute
  • Single chair, or after-hours only
PracticeMost practices
£3,500a year
About £292 a month, paid upfront
  • 750 minutes a month
  • Then 40p a minute
  • Most practices
Group
£6,500a year
About £542 a month, paid upfront
  • 2,000 shared minutes a month
  • Then 40p a minute
  • Multi-surgery, plus £1,200 a year per extra site

Paid yearly, upfront. We warn you at 80% of your minutes and never cut a call off.

Prefer monthly? £125 a month for 250 minutes (40p a minute beyond that), plus the same £500 setup, paid upfront. With CRM and online booking included, £300 a month plus £500 setup. Both have a 12-month minimum term.

Book a call
What others charge

UK clinic specialists usually charge a monthly fee for a set number of minutes, then a rate per minute on top. Some want a large upfront fee for a custom build. None of them are unlimited.

Know a clinic that misses calls? Introduce it to us and earn 20% of its subscription for its first year.

Partner programme
Guides

Read before you choose

Questions

What owners ask first.

Anything else? Ring +44 7490 007317 and our own AI receptionist answers, or WhatsApp us.

Ours is £500 to set up, including 2 weeks live on your real calls, then from £1,500 a year for 250 minutes a month, paid upfront, or £125 a month if you prefer to pay monthly. Every plan has a 12-month minimum term. No VAT is charged. Bigger practices pay more because they use more minutes; every plan has a fixed rate per minute after its allowance.

It books straight into Google Calendar, Microsoft Outlook, Calendly and Cal.com. Cliniko and Pabau connect through their own APIs. Timely, Phorest and Dentally depend on your plan and the access they give us, so we check yours before you pay. Whatever you use, every call ends with a note to you, and callers who want to book themselves get your booking link by text. It also books straight into TSF Booking, our own booking software for salons, clinics and studios.

It says so if asked, and we can have it say so at the start of every call. Most callers want an answer or a booking, and it gives them one. Our guide explains what UK law asks of an AI receptionist.

It takes a message, books a callback for a time the caller chooses, and sends you the transcript. Nothing is left to voicemail.

No, and no dental specialist is. Each plan has a monthly allowance sized to the practice, then a fixed rate per minute. We warn you at 80% and never cut a call off. As a rough guide, a practice taking 10 to 20 calls a day at about 2.5 minutes each uses 500 to 1,000 minutes a month.

Call processing can take place outside the UK, including in the United States. Recordings, transcripts, access, retention and any permitted model-development use depend on the agreed service and processing terms. We agree these arrangements before handling your live client calls. Demo calls are recorded and transcribed, with no automatic deletion setting. Our privacy policy explains your rights.

The setup fee covers the build and the 2 weeks live, so you owe nothing more. If you carry on, the annual plan starts, paid upfront for the year.

Yes: £125 a month for 250 minutes (40p a minute beyond that), plus the same £500 setup, paid upfront. With CRM and online booking included, it is £300 a month plus the £500 setup. Monthly plans have a 12-month minimum term.

Not yet. GP phone systems need NHS clinical safety paperwork (DCB0129 and DTAC) and are mostly bought through an NHS framework. We work with dental and cosmetic clinics first.

Yes. Pick an agent at the top of this page, put in your name, email and mobile number, and it rings you in about 30 seconds.

Hear it on your own calls
for two weeks.

Not sure how many calls you miss? Take the 2-minute missed call check