Your team can’t pick up with gloves on. Our AI receptionist answers in your practice’s name, day and night, and books the patient in, so the next new patient doesn’t ring the practice down the road.
Try Joey or Sophie now, or book a call about insurance
The line is engaged, or the front desk is with a patient. The caller hangs up and tries someone else.
Toothache doesn’t wait for opening hours. Over half the calls we answer come in after hours.
If nobody answers, the caller rings the next practice on the list.
Totals across the businesses we have built AI receptionists for.
Answers questions about check-ups, hygiene, whitening, implants and aligners in your words, then books the first visit.
Takes the details and flags them to you straight away. It never gives clinical advice.
Reschedules and cancels, so gaps get filled and the desk isn’t on the phone all day.
Tells callers whether you’re taking NHS patients and what private treatment costs, exactly as you want it said.
Takes the details and books a time for your team to ring back, with a note of what the call was about.
Every call ends with a summary sent to you, so nothing gets lost between the phone and the diary.
We learn your treatments, prices, hours and the questions your front desk hears every day.
Your greeting, your answers, your booking rules. You change nothing on your side yet.
You and your team ring it and try to trip it up. We fix what you find.
It answers your real calls. Then you decide whether to keep it.
We build your receptionist around your treatments, prices and hours, then run it for 2 weeks on your real calls with £100 of call time included. The setup is yours to keep.
Three annual plans sized to your call volume, from a single chair to a group. Extra minutes at a fixed rate. We warn you at 80% and never cut a call off.
No annual invoice until your receptionist has booked your first real appointment. Prefer monthly? £997 setup, then £499 a month.
We sign one with every practice before any call is taken.
Our voice platform, Retell AI, is independently audited to SOC 2 Type II. Everything is encrypted.
On your receptionist, recordings and transcripts are not kept on the voice platform. The call record goes to you.
Your patients’ calls are never used to train anyone’s AI.
It never diagnoses or gives clinical advice. Urgent calls are flagged to your team with the details.
The voice platform runs on Amazon Web Services servers in the US. We tell you that up front.
Put your name and mobile in and it rings you in about 30 seconds. Ask it what your patients ask.
Still unsure? Book a call and ask Mohamed directly.
It books straight into Google Calendar, Outlook, Calendly and Cal.com. Dentally and other practice systems depend on your plan and the access they give us, so we check yours before you pay. Whatever you use, every call ends with a note to you.
It takes their name, number and what is wrong, tells them the practice will call back, and flags it to your team straight away. It does not give clinical advice.
It says so if asked, and we can have it say so at the start of every call. Most callers want an answer or a booking, and it gives them one.
No. Your team keeps the calls they take now. It picks up the ones nobody can get to: lunchtimes, busy lines, evenings and weekends.
As a rough guide, a practice taking 10 to 20 calls a day at about 2.5 minutes each uses 500 to 1,000 minutes a month. Each plan has an allowance sized to the practice, then a fixed rate.
Not yet. GP surgeries need NHS clinical safety paperwork and usually buy through an NHS framework, so we work with dental and cosmetic clinics first.